FAQ

Frequently Asked Questions

How long does shipping take?
Orders are processed within 1-2 business days, and typically arrive within 3-8 business days once shipped. You'll receive a tracking number by email as soon as your order ships.

What is the pillow made of?
Our pillows are made with premium memory foam that contours to your head, neck, and shoulders, paired with a soft, breathable cover for a comfortable feel night after night.

Is the cover washable?
Yes — the outer cover is removable and machine-washable. We recommend washing on a gentle cycle and air-drying to preserve the fabric's softness.

Will this pillow work for my sleep position?
Our contour design is built to support side, back, and stomach sleepers, thanks to its ergonomic shape that adapts to your natural sleeping position.

Does the pillow have a smell when it arrives?
Like most new memory foam products, you may notice a mild scent when you first unbox it. This is normal and typically fades within 24-48 hours of airing it out.

What is your return policy?
We offer a 30-Day Money-Back Guarantee. If you're not satisfied, contact us within 30 days of delivery and we'll help arrange a return or refund. See our Return & Refund Policy page for full details.

How do I track my order?
Once your order ships, you'll receive an email with a tracking number and link so you can follow your package's journey.

Do you ship internationally?
Currently, we ship within the United States. 

Still have questions?
Reach out to us anytime via our Contact page — we typically respond within 24 hours.